Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

We do not accept returns for products that have already been “USED”. Hence, if you already opened the item and use it, return of such item is no longer allowed.

We only allow items to be returned if the product itself has been damaged during transit/delivery, provided that the item HAS NOT BEEN OPENED YET.
For Cancellations please contact the team at admin@perfumesteal.com

Refund Policy

On arrival, if the product has been damaged due to mishandling of courier during transit/delivery, we will happily offer you either a refund, store credit or replace the product. This is dependent on the fault/damage. Any authorized refunds given will be for the value of the product only not including any shipping costs that has been incurred. Any shipping costs will be charged to the customer. Please note that damage of the packaging does not warrant a refund or exchange.
In case any client is not completely satisfied with our products we can provide a refund.

We will not accept any returns without prior notification of the return and a valid receipt as proof of purchase. Please contact Perfumesteal.com before making any returns or if you have any queries regarding your product via Contact Us page

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

We do not accept returns for products that have already been “USED”. Hence, if you already opened the item and use it, return of such item is no longer allowed.

On arrival, if the product has been damaged due to mishandling of courier during transit/delivery, we will happily offer you either a refund, store credit or replace the product. This is dependent on the fault/damage. Any authorized refunds given will be for the value of the product only not including any shipping costs that has been incurred. Any shipping costs will be charged to the customer. Please note that damage of the packaging does not warrant a refund or exchange.

We will not accept any returns without prior notification of the return and a valid receipt as proof of purchase. Please contact Perfumesteal.com before making any returns or if you have any queries regarding your product via Contact Us page or thru our live chat.

If a product has been authorized for a return by Perfumesteal.com, the customer has 7 business days in which to make the return. No refund, store credit or replacement will be provided until the faulty or damaged product or products are received for evaluation by Perfumesteal.com.

If a product has been authorized for a return by Perfumesteal.com, you (the customer) must ensure the product or products are carefully wrapped and securely packaged to avoid any further possible damage.  This must be accompanied with the purchase confirmation email we sent to you. The customer will be liable for the shipping cost involved when returning the product/products.

If a product has been authorized for a return by Perfumesteal.com, the product or products must be in the same condition in which you received them and the product or products must be unopened, not used and unsprayed.

NOTE: When the return item has been received by Perfumesteal.com the product/products will be assessed and you will be notified of the next steps.

Please note: Perfumesteal.com does not refund, exchange or provide store credits for any reasons or requests associated with personal perfume, fragrance or cologne preference.